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Home Warranty

Warranty

Warranty

At Frénza, we stand behind the quality of our craftsmanship. Each handbag is carefully inspected to ensure it meets our standards of durability and design.

Coverage

Our warranty covers:

  • Manufacturing defects in stitching

  • Faulty hardware (locks, zippers, metal fittings)

  • Structural issues under normal use

Not Covered

This warranty does not cover:

  • Damage caused by misuse, accidents, or improper care

  • Normal wear and tear

  • Color fading due to exposure to sunlight or moisture

Warranty Period

Warranty is valid for 12 months from the date of purchase.

For warranty claims, please contact us with:

  • Your order number

  • Clear photos of the issue

Our team will review your request and guide you through the next steps.