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Home Return & Exchange

Return & Exchange

Return & Exchange

Return & Exchange

Your satisfaction matters to us.

Exchange Policy

We offer exchanges within 7 days of delivery, provided that:

  • The item is unused

  • The original packaging is intact

  • The product is in original condition

Return Conditions

Returns are only accepted in case of:

  • Manufacturing defects

  • Wrong item delivered

Items damaged due to customer handling are not eligible for return.

To initiate a return or exchange:

  • Contact our support team at support@frenza.co 

  • Share your order number and product images

Our team will assist you through the process.